Who are we? - We are Studious31 Shop. You can contact us by post at the above address, by email at shop@studious31.com. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

How We Use Your Information? 

 1) When you use our website

2) When you submit an enquiry via our website

3) When you purchase a product from our website

4) When you sign up to receive our newsletter

5) When you download a sample document

6) Your rights as a data subject

7) Your right to complain

8) Updates to this privacy policy

When You Use Our Website - When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.

When You Purchase A Product From Our Website - When you purchase products from us online, we ask you for your name, address, contact telephone number, email address and credit card information. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We will use your information to verify your credit card details for your purchase, process your order and to send you your products. We will also send you a receipt via email and we may use your telephone number to contact you regarding your purchase.

We require this information in order to process your payment, deliver your products or services and fulfil our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law.

Your information is stored on our website and on our cloud server, both of which are based within the European Union. Your credit card details are passed to a third-party payment processor. We do not retain your credit card information.

We do not use the information you provide to make any automated decisions that might affect you. We keep your order information for an indefinite period, as the licenses we sell for our products do not expire.

Your Right As A Data Subject- By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling. To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.